contact centre representative - Singapore - beBeeCustomer

    beBeeCustomer
    beBeeCustomer Singapore

    2 weeks ago

    $36,000 - $60,000 (SGD) per year *

    Job title: Customer Service Officer

    Description

    Job Title: Customer Service Officer

    Key Responsibilities:

    • Respond promptly to customer inquiries through various channels.
    • Liaise, acknowledge and solve customer requests or complaints within stipulated timelines.
    • Collaborate with local and overseas suppliers to verify stock availability, pricing, and delivery deadlines.
    • Communicate effectively with the procurement department for enquiry, order processing, shipments, etc.
    • Foster strong relationships with shipping departments for import and export shipments.
    * This salary range is an estimation made by beBee
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