Customer Support Specialist - Singapore - ASIAPAC TECHNOLOGY PTE. LTD.

Description

Job Responsibilities

· Assist in Service Centre duties e.g., attend to walk in customer, quotation etc.

· Liaise with school for collection & delivery arrangements.

· Liaise with Vendor for parts replacement, log cases.

· Schedule appointment for onsite service appointment.

· Quality assurance and customer satisfaction.

· Ad hoc duties assigned.

Job Requirements

· Minimum GCE "O", min 2 years of working experience

· Experience in IT Service Centre preferred.

· Polite and pleasant personality, able to work well in a team.

· Strong coordination skills and organised

· Good Excel skills