Debt Collection Officer - Singapore - VAULT PERSONNEL PTE. LTD.

Description

Job Responsibilities:

• Manage a portfolio of accounts to ensure timely debt collection and recovery
• Conduct field visits to meet clients and negotiate settlements
• Liaise with legal advisors to pursue legal action for debt recovery, when necessary
• Keep accurate and up-to-date records of all collection activities
• Maintain a high level of customer service while adhering to company policies and procedures
• Collaborate with internal departments to resolve disputes and discrepancies
• Continuously improve the debt collection process by identifying opportunities for efficiency and effectiveness

Job Requirements:

• A minimum of 5 years of field collection experience, preferably in the financial services industry
• Minimum Diploma in any field of study
• Legal experience or knowledge related to debt recovery processes
• Strong negotiation and communication skills, both written and verbal
• Ability to work independently and as part of a team
• High level of integrity and professionalism
• Detail-oriented with strong organizational and time management skills
• Proficiency in Microsoft Office Suite
• Possess a Driver's license

Other Information:

• Salary: $4,500 per month
• Working Hours: Mon to Fri, 9.30am to 6.30pm
• Location: Chinatown MRT
• Performance Bonus

Vault Personnel Pte Ltd

EA Licence No: 20C0275

Tan Li Yen

Registration Number: R