Front Desk Officer - Singapore - CRAWFURD MEDICAL CENTRE PTE. LTD.

Description

Job Responsibilities :-

• Managing front desk, including answering phone calls, Whatsapp messages, emails
• Handling patients' inquiries and providing general information about the clinic's services.
• Schedule patients appointments and maintaining appointment calendars
• Informing patients about completed health screening medical reports,reminding/ recalling patients for appointments/ reviews
• Adhering to privacy and confidentiality regulations when handling patient information.
• Prepare completed laborato
• Back end support duties, assist in clerical and data entry.
• Prepare submission for corporate claims and insurance claims.
• Maintenance of the physical facility of the clinic
• Ad-hoc duties as and when assigned

Qualification & Experience:-

• Min GCE "N"/"O" level and above
• Able to work in fast paced environment
• Competent in using computer, Microsoft word, Excel and emails.
• Front line customer experience
• Good communication skill
• Able to work 5.5 days include Saturday half day.