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- Handles guest's bill and invoice in a good quality service manner.
- Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
- Serves food and beverage to guest according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.
- Reports to the Restaurant Captain at the start of shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments and complains.
- Accomplishes and forwards captain order slip to the kitchen for orders of food and for drinks to the supervisor or efficiently and correctly key in order from POS. to the printer in the kitchen for orders.
- Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.
- F&B experience preferred
- Knowledgeable in various kinds of food and beverage
- Good communication and interpersonal skills
- Able to commit on split shifts, Weekends and Public Holiday
Service Crew - Singapore - GANKO SINGAPORE PTE. LTD.
Description
Roles & ResponsibilitiesWorking Hours: 44hrs/week ; 6 days off/month
Location: Dhoby Ghaut
Salary: $2000 - $2800
Job Responsibilities:
Job Requirements:
Recipes
Customer Service Oriented
Ingredients
Manpower Planning
Food Safety
Restaurants
Housekeeping
Interpersonal Skills
Inventory
Sanitation
Compass
Compliance
Cashiering
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Japanese
Service Delivery