- Develop and maintain a comprehensive lifecycle management plan for IT assets and systems, including procurement, deployment, maintenance, refresh, and decommissioning.
- Lead and coordinate lifecycle-related projects (e.g., tech refreshes, asset upgrades, replacements) across multiple sites or teams.
- Ensure consistent and high-quality service delivery across the asset lifecycle, aligned with SLAs, KPIs, and customer satisfaction metrics.
- Work closely with cross-functional teams (e.g., procurement, operations, vendors, clients) to plan, communicate, and execute lifecycle strategies.
- Ensure processes adhere to governance, security, and audit requirements; maintain up-to-date records of assets and lifecycle events.
- Identify opportunities to optimize lifecycle processes for efficiency, cost savings, and better user experience.
- Provide regular reports on lifecycle status, upcoming needs, risks, and performance against key metrics.
- Strong understanding of ITIL or similar service management frameworks.
- Excellent planning, documentation, and communication skills.
- Proficiency in using asset management tools and reporting systems.
- Analytical and process-oriented mindset.
- Certification : ITIL Foundation (Must Have), PMP (Good to have)
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Service Delivery Manager - Singapore - NCS Hong Kong and Singapore
Description
We're searching for a Service Delivery Manager (Lifecycle) to be part of our diverse team of talent here at NCS
As a Service Delivery Manager, you are responsible for overseeing the end-to-end delivery and lifecycle management of IT assets, systems, and services. This role ensures that hardware, software, and service components are effectively deployed, maintained, upgraded, and retired in alignment with business needs, compliance requirements, and industry best practices.
What will you do
The ideal candidate should possess:
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Delivery Manager
Only for registered members Singapore
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Delivery Manager
Only for registered members Singapore
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Delivery Manager
Full time Only for registered members Singapore
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Delivery Manager
Only for registered members Singapore
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Delivery Manager
Only for registered members Singapore
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Delivery Manager
Only for registered members Singapore
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Delivery Manager
Only for registered members Singapore, Singapore, Singapore, Singapore
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Delivery Manager
Full time ST Engineering Mission Software & Services Pte Ltd- Singapore
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Delivery Manager
Only for registered members Raffles Place
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Delivery Manager
Only for registered members Singapore
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Service Delivery Manager
Full time Only for registered members Singapore
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Technology Delivery Manager
Only for registered members Singapore
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Service Delivery Manager
Only for registered members Singapore
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Technical Delivery Manager
Only for registered members Singapore
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Service Delivery Manager
Only for registered members Singapore
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Service Delivery Manager
Fujitsu- Singapore
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Service Delivery Manager
Only for registered members Singapore
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Technical Delivery Manager
Only for registered members Singapore
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Service Delivery Manager
Only for registered members Singapore
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Service Delivery Manager
Only for registered members Singapore
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Service Delivery Manager
Only for registered members Singapore