Sales Support - Singapore - Yusen Logistics
1 week ago
Description
Overview:
Yusen Logistics is working to become the world's preferred supply chain logistics company.
Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services.
As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.
- Supporting local and key accounts.
- Liaise and coordinate with Yusen global offices/agents with regards to sales-related enquiries and routing orders received.
- Provide in-house support to the Sales Personnel in handling sales quotations, RFIs, SOPs, RFQs and enquiries pertaining to targeted and current accounts.
- Follow-up on client quotations and enquiries within stipulated time period.
- Generate weekly/monthly reports for customers, in accordance with their requested format.
- Follow up on clients' outstanding payment in terms of escalations, invoice verification issues and handle rate disputes.
- Maintain customer tariffs in server
- Manage FMC filing and rates maintenance for accounts with which we are the Business Owner
- Arrange credit facility approval on behalf of Sales Personnel for new clients
- Follow up and arrange triangle shipment billing instructions with respective business units.
- Facilitate Sales Personnel on preparation of periodic business reviews.
- Perform other job duties as requested by the Immediate Superior / HOD.
Job Requirements
- Diploma holder and above
- 2 to 3 years with freight forwarding knowledge in similar capacity.
- Team player with positive working attitude and strong customer focus. Proficient in Excel is a plus.
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