Sales Support - Singapore - Yusen Logistics

Yusen Logistics
Yusen Logistics
Verified Company
Singapore

1 week ago

Wei Jie

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Wei Jie

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Description

Overview:

Yusen Logistics is working to become the world's preferred supply chain logistics company.

Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services.

As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.


  • Supporting local and key accounts.
  • Liaise and coordinate with Yusen global offices/agents with regards to sales-related enquiries and routing orders received.
  • Provide in-house support to the Sales Personnel in handling sales quotations, RFIs, SOPs, RFQs and enquiries pertaining to targeted and current accounts.
  • Follow-up on client quotations and enquiries within stipulated time period.
  • Generate weekly/monthly reports for customers, in accordance with their requested format.
  • Follow up on clients' outstanding payment in terms of escalations, invoice verification issues and handle rate disputes.
  • Maintain customer tariffs in server
  • Manage FMC filing and rates maintenance for accounts with which we are the Business Owner
  • Arrange credit facility approval on behalf of Sales Personnel for new clients
  • Follow up and arrange triangle shipment billing instructions with respective business units.
  • Facilitate Sales Personnel on preparation of periodic business reviews.
  • Perform other job duties as requested by the Immediate Superior / HOD.

Job Requirements

  • Diploma holder and above
  • 2 to 3 years with freight forwarding knowledge in similar capacity.
  • Team player with positive working attitude and strong customer focus. Proficient in Excel is a plus.

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