Sales Order Administrator - Singapore - Johnson Controls
Description
Job Details
Who we are
Johnson Controls-Hitachi Air Conditioning is a Global Air Conditioning Manufacturer, established in October 2015 as a Joint Venture of Johnson Controls International plc and Hitachi Appliances, Inc. (now Hitachi Global Life Solutions, Inc.). Our 15,000 employees create quality products, services and solutions for residential and commercial buildings throughout the world. We exceed customer expectations with the most diverse range of HVAC products in the world - from ductless solutions to chillers to HVAC room air conditioning systems, fueled by our industry-leading technology and innovation.
#CareerwithAir
This position is to support GLSC Hub in managing daily order management from receiving orders from Intercompany, until delivery to the intercompany customer site.
This position holder requires good communication & order management skillsets to ensure timely order processing, expediting and delivery up to customer site within committed delivery time. It also requires good independent judgement, readiness to attend to urgencies and performing related reporting as per Management requirement.
What you will do:
Order Management Processing & Fulfilment
- Receive order from Intercompany customer, review and ensure completeness of customer PO.
- Manage order entry (booking) in ERP system
- Manage Purchase Requisition and PO conversion and placement to Intercompany Suppliers
- Ensure smooth communication between Supplier & Intercompany Customer, i.e. delivery schedule, shipment related information
- Support pricing & any other commercial changes after order placement
- Receive shipment information from Intercompany Suppliers and prepare shipping invoices for shipment
- Release shipping instructions to Freight Forwarder and arrange shipment collection
- Coordinate custom clearance process with Intercompany Customers
- Manage Inbound Delivery to Intercompany Customer Sites
- Perform Goods receiving once intercompany customer confirmed goods receipt in good condition
- Perform Goods Issue & generate commercial invoice once goods shipped, per Intercompany customer confirmation
- Coordinate post sale request return, repair and or disposal request between Intercompany Customers & Suppliers
- Perform Cycle Count/Periodic Inventory Reconciliation with Intercompany Customer/3PL
- Check and audit third party freight forwarder/logistics providers invoices and process invoice accordingly
- Ensure payment ontime to all the providers
- Ensure proper records of documentation, per company & statutory requirements
- Generate periodic sales/order/shipment reports as per GLSC Management requirement
- Global Logistics Monthly Spend Analysis
- Global Logistics Operations related projects support
What we look for:
- Diploma in Business, Logistics Management or any related fields with minimum 5 years working experience in supply chain related industry
- Preferably SAP or any other ERP system
- Microsoft Office skills
- English, and preferably Chinese and/or Japanese
- Ability to work independently
- Good communication Skills
- Good Customer service & interpersonal skills
This is a 1 year contract
_Diversity & Inclusion _
- Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers' vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. _Our D&I mission elevates each employee _' _s responsibility to contribute to our culture. It _' _s through these contributions that we'll drive the mindsets and behaviors we need to power our customers' missions. You have the power. You have the voice. You have the culture in your hands. _
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