Bar Manager - Singapore - THE CAPITOL KEMPINSKI HOTEL SINGAPORE

Description

SCOPE
To produce an outstanding guest experience within the outlet concept by managing a service team. The Bar Manager provides a courteous, professional and efficient service in accordance with the bar, hotel and Kempinski standards, driving sales and maximising profit.

OVERALL OBJECTIVES

• Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Develop outlet in an entrepreneurial manner, looking for opportunities to generate more business at all times.
• Supervise the team members on shift to ensure highest level of service and set-up standards as required by the department and hotel.
• Build close working relationship and effective communications with other departments.
• Prepare bar menu design in cooperation with bartending team and Sommelier.
• Conduct monthly inventory of operating supplies and equipment.
• Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
• Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
• Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools.
• Attend and contribute to all staff meetings, departmental trainings and hotel-initiated trainings.
• Follow food and beverage safety and hygiene policies and procedures.
• Lead the service and act as a role model to the team.
• Other ad-hoc duties as assigned.

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Have an excellent understanding of beverages in general including ingredients and techniques.
• Minimum 2 years' experience in a similar capacity.
• Diploma in Hospitality or F&B Service
• Positive attitude and able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
• Familiar with HACCP requirements
• Knowledge of Health and Safety rules and procedures.
• Ability to maintain highest standards of confidentiality, professionalism, ethics, grooming and attitude.