Senior Cloud Engineer - Singapore - TALENTSIS PTE. LTD.

Description

Responsibilities:

• Resolve incidents within SLA timeframe and conduct root cause analysis to identify and solve underlying problems.
• Escalate unsolved incidents/problems to the Operations Lead or Service Delivery Manager.
• Collaborate with OEMs/vendors/subcontractors for technical support when necessary.
• Implement service requests and change requests, ensuring completion within SLA timeframe.
• Deploy approved patches/releases/configuration changes for operating systems and system software according to change request procedures.
• Ensure proper backup of administered systems and perform system recovery as needed.
• Conduct regular testing to verify configurations or backup data integrity.
• Maintain system configurations and support the integration of new technologies into existing environments.

Requirements:

• Minimum of 2 years of relevant experience.
• Dynamic, customer-oriented, and diligent attitude with the ability to thrive in a fast-paced environment.
• Strong analytical skills with the ability to collaborate effectively with others to resolve problems.
• Familiarity with the following technologies is advantageous:
• Vulnerability Management Systems
• Reverse Proxy
• Patch Repositories (Patch Management, Patch Manager)
• Active Directory Infrastructure (Microsoft AD, AWS AD, etc.)
• Endpoint Protection (Desktop, Clients)
• Enterprise Backup Solutions
• Next-Generation Firewall
• Privileged Access/Identity Management
• Infrastructure Automation Platforms
• AWS full suite

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to for immediate processing.