maintenance support coordinator - Singapore - UBERGARD PTE. LTD.

Description

ÜberGard Pte Ltd began its operations in 2009 to provide a one stop centre for research and development of Smart Security Control System and web enabled building facilities system. Leveraging on our experience and commitment, we have successfully developed the innovative product - Intelligent Key Lock Application System (iKLAS) and have won several numbers of contracts in the area of security systems.

Job Responsibilities

• Organise the scheduling of maintenance service jobs and preventive maintenance works at customers' sites
• Provide customer service support to inform customers the details of scheduled maintenance works at their premises and apply for clearance where necessary
• Manage the issuance of and follow through to ensure information from service reports are properly recorded and filed
• Assist with the processing of purchase orders received from customers
• Assist with goods receipt and goods stock out / delivery orders
• Follow up with generation of invoices for ad-hoc service jobs and parts used to send out to customers
• Answering of phone calls and transferring calls to relevant parties
• Manage stock inventory for replacement parts held by maintenance support team
• Other ad-hoc jobs as required

Requirements

• Minimum Diploma in Business Studies or equivalent
• Minimum 2 years' relevant working experience
• Proficient in English and Chinese
• Good customer service skills
• PC proficient and well-versed in MS Office applications
• Preferably possess knowledge of Globe3 software
• Responsible, meticulous and able to work with tight deadlines
• Able to work independently with little supervision and be a team player

Please bring along testimonials and certificates.