Laundry Specialist - Singapore - PARKROYAL PICKERING HOTEL PTE. LTD.

Description

The Laundry Attendant play a pivotal role in ensuring a seamless and sustainable laundry operation at our hotel, upholding the highest standards of service in accordance with our policies and procedures. As part of the latest trends in the hotel industry, the incumbent will contribute to our commitment to sustainability by integrating eco-friendly practices into their daily tasks.

Responsibilities:

• Embrace sustainability in laundry operations by sorting items based on color, fabric type, and washing instructions to maximize energy efficiency and minimize environmental impact.
• Demonstrate proficiency in operating various laundry equipment, incorporating eco-friendly practices to enhance the quality of the finished product while reducing resource consumption.
• Monitor linen and uniform inventory levels with a sustainability mindset, ensuring responsible use of resources, restocking, and implementing eco-conscious ordering practices.
• Maintain high standards of cleanliness and quality through eco-friendly laundry practices, inspecting items for defects, damage, or irregularities, ensuring only properly cleaned and pressed items are returned to guests.
• Adhere to safety and hygiene protocols with an emphasis on sustainability, using protective gear and eco-friendly cleaning agents to maintain a clean and environmentally conscious working environment.
• Interact with guests to address specific requests or concerns related to laundry services, showcasing excellent customer service skills with a commitment to meeting guest expectations while promoting sustainable practices.
• Collaborate with housekeeping and other departments to coordinate the timely delivery of clean linens and uniforms, emphasizing the importance of sustainable practices throughout the process.
• Play a role in training new staff members on sustainable laundry procedures, equipment operation, and quality standards, aligning with the hotel's commitment to eco-friendly practices.
• Efficiently collect and issue uniforms and linen, incorporating sustainability practices in every aspect of the process.
• Maintain cleanliness and organization in storage and distribution areas, promoting a sustainable and eco-friendly work environment.
• Report any linen and uniform shortages or discrepancies promptly, emphasizing the importance of sustainability in resource management.
• Demonstrate familiarity with all equipment within the laundry room, ensuring work practices align with the Workplace Health & Safety Act and incorporating sustainability practices.
• Pick up/deliver laundry/valet from/to guest rooms with a focus on minimizing environmental impact.
• Maintain the uniform conveyor system in good working condition, incorporating sustainable maintenance practices.
• Perform unexpected duties as requested, including spill cleaning, with a commitment to sustainable solutions.
• Fulfill additional duties as necessary and assigned by the Executive Housekeeper, integrating sustainability into all aspects of the role.

Requirements:

• Have at least 1 year of prior experience in similar capacity in hotel setting is preferred
• Customer Service focus
• High level of flexibility and adaptability
• Strong Team Player
• Physical fit as the nature of the job requires to handle heavy load and pushing of laundry trolley