Front-office Account Manager Apac - Singapore - Flowdesk

Flowdesk

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Account management is essential to Flowdesk's growth. As a Front-Office Account Manager, you are the preferred point of contact between our clients and our Trading desks.

As part of the Sales team, you are the guarantor of our clients' trust and the gatekeeper of their needs.

The Front-Office Account Manager at Flowdesk will work hand in hand with the Head of Sales APAC.

Your main responsibilities would be:

Provide account management to our existing clients and liaise with the trading desk to address their needs.
Ensure the fluidity of trading operations by liaising with clients to address their demands (e

g:
brokerage requests, rebalancing requests,...).

Overall support to the global sales team (including France and US desks) to ensure a global client coverage.
Close collaboration with the rest of the teams (BD & Sales, trading, devs, legal, compliance,...) to provide the highest level of service to our clients.
Participate in regular client coverage calls and pitch additional solutions from our allinone platform.
Support data and reporting requests.

Requirements:

2 years in operations in financial services or in a client facing seat (account management, relationship management), or in cryptocurrency markets.
Genuine interest for cryptocurrency markets.
Team player but autonomous, curious and eager to learn.
Ability to communicate internally and externally, work under pressure, organise and prioritise tasks.
Strong written and verbal skills, fluent in English is mandatory.
Strong people skills and ability to multitask.

Benefits

Stock options
International environment (English is the main language)
An allowance of 400 SGD / per month / per person in the household
Top of the range equipment: Macbook, keyboard, laptop stand, 4K monitor & headphones
Team events and offsites
Coming soon: gym memberships, international mobility & lot of other cool benefits

Here's what you can expect if you apply:

HR call (20')
Technical Test (60')
Technical Interview (60') with the Head of sales APAC Chat with the Head of People (30') and the Global Head of Sales (30')
On the agenda: discussions rather than trick questions These moments of exchange will allow you to understand how Flowdesk works and its values.

But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job