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- Greeting and attending to passengers at check-in counters and at flight arrival and departure gates
- Liaise with various stakeholders to assist with queries regarding flights, seating arrangement, baggage matters, transfers & transits, wheelchair needs etc.
- Facilitate communication with passengers on issues surrounding flight transfers, rebooked flights, accommodation and meals
- Make announcements at gates and transit areas
- Ensuring a smooth and timely departure process
- Aid passengers in need or when required
- Perform and assist with other duties as assigned
- Ability to communicate effectively in English and Japanese
- Individuals with a pleasant, cheerful disposition and good interpersonal skill
- Dynamic individuals with service aptitude and willingness to go the extra mile
part time japanese interpreter - Singapore - SATS
Description
Scope/key responsibilities:
Key Requirements: