Restaurant supervisor - Tanjong Pagar, Singapore - Kempinski Hotels

Description

SCOPEThe overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski's DNA values in order to encourage sales and maximize guest satisfaction.

OVERALL OBJECTIVESRecommend, take order, and serve food and beverages to customersAnswer guest questions and handle guest requests in a polite and efficient manner.

Connecting with customers to build a loyal customer baseInventory monitoring and waste management and reductionCashiering duties, outlet opening and closing proceduresDo routine cleaning and maintain cleanliness of workstation.

Follow food and beverage safety and hygiene policies and procedures.
Lead the service and act as a role model to the team.
Ensure a flawless service to the highest standards and as required by the department and the hotel.

Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.

Ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Restaurant Manager.

Attend the daily Food & Beverage Meeting in the absence of Restaurant Manager and Assistant Restaurant Manager.
Other ad-hoc dutiesREQUIREMENTSWarm, pleasant, friendly and confident, with good interpersonal skills.

Possess good command of EnglishIdeally you will have at least 1 year in a similar role within a restaurant/cafe environment.

Familiar with HACCP requirementsKnowledge of Health and Safety rules and proceduresCompany informationRegistration No MReport this job advertDon't provide your bank or credit card details when applying for jobs.

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