Manager, Marketing Communications - Singapore - Kuok (Singapore) Limited
Description
This position is for Great World City
, a company under Allgreen Properties Ltd.
Build and manage a team of executives and customer service staff to:
- Develop and execute marketing plans for the mall.
- Assess market opportunities and conduct research to understand shoppers' needs.
- Enhance shopping experience through mallwide campaigns, events and loyalty program to drive traffic and spend in the mall.
- Source, solicit and establish partnerships for implementation of new marketing initiatives.
- Analyse and evaluate effectiveness of campaigns and make recommendation to adjust and improve marketing strategies.
- Support overall efforts in content development and upkeep of social and digital channels, as well as community management of mall touchpoints.
- Build and foster good relationships with tenants and garner participation in the mall's marcom activities.
- Liaise with advertising agencies, tenants, contractors, and event companies to ensure successful launches of marketing initiatives and events.
- Revenue maximization through identification of revenue opportunities and casual leasing of atrium spaces, road show spaces, media spaces and push carts.
- Work with statutory boards and/or government agencies to manage event area under the management contract.
- Prepare marketing budget, monthly reports, tracking of expenses, etc.
- Develop and maintain customer service initiatives and achieve service standard set for the mall.
- Collaborate on Groupwide marcom initiatives as required.
- Minimum Degree in Communications / Marketing / Business or related discipline.
- Minimum 5 years of experience preferably in a shopping mall, retail, or ad agency environment.
- Experienced in managing P&L and driving revenue streams.
- Creative, resourceful and excels in a timeline driven environment
- Demonstrated leadership capacity and people development track record.
- Highly energetic, mature, selfmotivated and a creative team player with a keen eye for details.
- Good written and spoken communications skills.
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