SGunited Jobs System Engineer Wintel/HyperV/AWS Engineer - Singapore - ITCAN PTE. LIMITED

Description

Responsibilities:

Support Windows and RHEL servers hosted in Nutanix/HyperV and AWS

24x7 operation support and fast service recovery

AD administration, creation, modification, deletion of user id, groups, permissions, gpo policy

Ensure all systems are configured and set up according to the agency security standards and

requirement.

Respond promptly to incident, investigate & provide temporary &/or permanent resolution of

incidents escalated. Provide timely status updates to relevant parties.

Perform change management and service request related to client platforms.

Monitor and ensure all SLAs are met

Review logs and taking the necessary remedial and corrective measures

Document & maintain the configuration of the systems/applications

Ensure the backup and restoration services are functioning

Ensure antivirus definition are up to date

Perform monthly and ad-hoc patching and ensure all systems do not have vulnerabilities,

operational and application issues after each upgrade and/or patch application;

Initiate and maintenance of SOPs and checklist for system administration based on daily,

weekly, monthly, quarterly, bi-annually, annually

Generate reports for monthly/quarterly/annual review of privilege accounts and periodic

access rights review for all systems;

Monitor and finetune the performance of the system e.g. cpu, ram, harddisk space

Manage and maintain system tools and other scripts to manage, automate scheduled

tasks/jobs, log extraction, data extraction/transfer for rapid elasticity of systems administration

operations;

Change or fine-tune Operating System and Microsoft Middleware software parameters to

improve performance and/or fault remediation;

Initiate and coordinate all hardware and software maintenance activities required to upkeep

the availability, security posture and productivity of the IT infrastructure

Raise incidents/change request and work with respective principal/third party vendors till

closure

Liaise and work with the application, network, security team and third-party vendors on new

installation, upgrade projects and ongoing issues

Adhoc task based on operational/project requirement

Requirements

At least 3 year(s) of working experience in the related field is required for this position.

Comprehensive knowledge in Windows Server 2019, 2016, RHEL 8, Nutanix, HyperV, AWS,

Microsoft AD, DNS, SQL2019, 2016, IIS, Exchange 2016, SFTP, Sharepoint, Ansible,

Powershell, Websphere, Solarwind, CAPAM, Trendmicro AV

Certification in MCSE, MCSA, RHEL and AWS would be an advantage

Good analytical and problem-solving skills

Good communications skills (both verbal and written)

Possess initiative with positive working attitude

Responsible and take ownership of issues/task assigned