1 alternative title for 'Customer Service Officer' using 'en-US' language - Singapore - HELIUS TECHNOLOGIES PTE. LTD.

Description

Position: Customer Service Officer (Banking Sector/Fresh Graudates)

Work Timings: Rotational Shifts upto 12 PM SGT

Job Requirements:

• Diploma Graudates
• Using Computer applications and tools.
• Background in customer-facing roles (front or backend) is Good to have.

Job Role and Responsibilities:

• Achieve set Customer Center targets (KPIs) while upholding service quality.
• Ensure accuracy and compliance for customer requests.
• Promote the Bank's products and services through cross-selling.
• Assist customers in transitioning to the Bank's digital platform based on their preferences.
• Uphold professional standards when interacting with customers
• Demonstrate flexibility in work deployment as needed.
• Assist Operations in managing customer requests and transactional follow-ups.
• On the job training will be provided

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R

Recruitment Manager

Hand Phone:

Helius Technologies Pte Ltd (EA Licence No: 11C3373)