Restaurant Operations Manager - Singapore - TOURLIFE CONSULTANTS PRIVATE LIMITED

Description

The Employer's Information:

Our client is a modern Japanese dining experience located within a prestigious 4-star hotel in Singapore. They are dedicated to offering their guests an exceptional dining journey with a focus on innovative Japanese cuisine complemented by an extensive selection of premium sake and wine.

Job Responsibilities:

• Oversee the restaurant's daily operations and ensure the highest standards of service are maintained.
• Lead, motivate, and train staff to deliver excellent customer service.
• Plan and manage staff shifts to ensure adequate coverage.
• Create a warm and welcoming atmosphere for a positive guest dining experience.
• Handle customer inquiries and complaints with professionalism and care.
• Implement and uphold strict health and safety protocols.
• Manage inventory levels, order supplies, and oversee the supply chain logistics.
• Drive the business and financial success of the restaurant by controlling costs and managing the budget effectively.
• Develop and implement marketing strategies to attract and retain customers.
• Organize promotional activities and special events.
• Keep accurate records of sales, inventory, and other essential reports.
• Perform additional duties as assigned by management.

Job Requirements:

• Min 2 years experience as an Assistant Restaurant Manager or similar role.
• Strong knowledge and experience with wine/sake, including the ability to explain different types and make recommendations to guests.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Experience in handling customer feedback and resolving issues.
• Familiarity with health and safety regulations within the food and beverage industry.
• A track record of managing budgets, costs, and restaurant operations successfully.
• Creative and innovative thinker in marketing and event planning.

Tourlife Consultants Private Limited (23C1476)
Leading Recruitment Firm in Singapore
Ryan Lee (Reg No: R