Jobs

    Maintenance Engineer - Singapore - TOPPAN NEXT TECH PTE. LTD.

    TOPPAN NEXT TECH PTE. LTD.
    TOPPAN NEXT TECH PTE. LTD. Singapore

    1 week ago

    Default job background
    Description
    Roles & Responsibilities

    TOPPAN Next Tech is aggressively expanding its Security Solutions & Services (SSS) Division to enhance its business edge and to pursue exciting emerging opportunities in the market place:

    • Multi Modal Biometrics (face, fingerprint, iris)
    • Key Installation Protection (military bases, army camps, protected buildings, secured facilities)
    • Vehicle Access Clearance (2FA, biometric authentication, vehicle barrier booms, digital I/O, relays, industrial automation, various types of sensors)
    • Personal Access Clearance (autogates, turnstiles, registration kiosks, biometric authentication, visitor registration systems, people counting and tailgating detection)
    • Border Management including Automated Gates/Kiosks
    • Mobile Digital ID

    Responsibilities

    • Provide technical support to customers via Phone, Chat, Email and onsite support
    • Support handling will be 7x24 and rotating shift is required
    • Manage relationships with customers, contractors and suppliers
    • Monitor equipment inventory and place orders when necessary
    • Monitor electrical and systems to ensure the functionality
    • Diagnose faults and troubleshoot technical issues
    • Coordinate with other Technical Support team members to escalate cases with unresolved issues to the respective product vendor
    • Repair and installation maintenance activities
    • Maintain maintenance logs and report daily, weekly and monthly activities
    • Ensure that designated systems are fit for purpose and provide proactive support/solutions when required
    • Work closely with the Integration and Delivery Team to ensure the maintenance crew and himself are trained to work on the systems
    • To demonstrate and show an intermediate understanding of how enterprise infrastructure and COTS monitoring tools work
    • Any other ad-hoc duties as required or assigned

    Requirements

    • Degree/Diploma in Computer Science, Engineering or any related disciplines.
    • 3-5 years experience in a system integration maintenance role
    • Strong knowledge and practical hands-on experience in engineering concepts, including electrical, mechanical and enterprise systems setup
    • Ability to keep track of and report on activity
    • Experience in working maintenance operations, especially ITIL standard
    • Excellent communication and interpersonal skills
    • Develop and maintain strong relationships with staff members and customers
    • Competent in problem-solving, team building, planning and decision-making
    • Familiar with Singapore Government project's operational support will be an added advantage
    Tell employers what skills you have

    Preventive Maintenance
    Troubleshooting
    Interpersonal Skills
    Inventory
    System Integration
    Electrical
    PLC
    Reliability
    Sensors
    Army
    Team Building
    Authentication
    ITIL
    Manufacturing
    Mechanical Engineering
    Technical Support
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