Jobs

    Singaporean only/Fasthire - SMV Marketing Group

    SMV Marketing Group
    SMV Marketing Group Singapore

    1 week ago

    Default job background
    Full time
    Description

    As a Customer Success Sales Associate, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction.

    You will play a pivotal role in addressing inquiries, resolving issues, and fostering strong relationships with our valued customers.


    Responsibilities:

    Customer Interactions:
    Respond promptly to customer inquiries via phone, email, or chat, providing accurate and comprehensive information about our products/services

    Customer Outreach:
    Proactively reach out to potential customers through leads to encourage sales and upselling opportunities

    Issue Resolution:
    Effectively troubleshoot and resolve customer concerns, demonstrating empathy and a commitment to finding satisfactory solutions.
    Foster continuous growth and refinement of sales skills through regular training and coaching sessions.
    BENEFITS * Overseas Traveling Trips * Career Progression
    • Supportive Team Environment
    • Constant Personal Development REQUIREMENTS
    • Good verbal communication skills
    • Able to work well with the team
    • Good learning mentality regardless of experience
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