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- Being the first point of contact for our clients/guests, candidate act as the fitness club gatekeeper.
- Greet customers warmly and ascertain problem or reason for calling with an enthusiastic attitude.
- Work well with fellow customer service officers and Front of House Manager to ensure exceptionally high standard of service is being delivered.
- To handle cashing duties and account for transactions.
- Create and maintain good and friendly customer relations with members and guests.
- Issuance and recording of equipment and items loaned to members and guests.
- Ensure that the lounge and private room is ready for use when booked and closed after members have vacated the premise.
- Get members to register for upcoming events / competitions.
- Oversee and manage the corporate events at the Karaoke Lounge.
- Positive attitude and team player.
- Night shift 5PM-3AM
customer service officer - Singapore - WANGFU ELITE PTE. LTD.
WANGFU ELITE PTE. LTD.
Singapore
2 weeks ago
Description
Roles & ResponsibilitiesCustomer Service Officer responsibilities include responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services.
Responsibilities
Microsoft Office
Microsoft Excel
Interpersonal Skills
Fitness
Administration
Data Entry
Good Communication Skills
Freight
Corporate Events
Team Player
Microsoft Word
Customer Service
Shipping
Customer Relations
Customer Service Experience