Clinical Quality Manager - Singapore - National University Health System Pte. Ltd.

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    $80,000 - $120,000 per year Healthcare
    Description

    The Manager will be responsible to set up the Medical Affairs of , develop strategies to enhance the effectiveness of its clinical quality program within the organisation and to identify and work on developing quality models, design and implementation of audits and risk management activities.

    Job Responsibilities

    Primary Responsibilities and Duties (80%)

    • Set up and run the following QA and clinical services committees in functions such as organising meetings, preparing relevant reports for meetings, recording minutes, and ensuring that follow-up actions are taken after the meetings.

    Not limited to:

    • Clinical Committee which may comprisePharmacy, Therapeutics and Medication Safety Committee
      Credentialling and Privileging Committee
      Clinical Services, Medical Device and Procedures Committee
      Clinical Pathways Committee
      Antimicrobial Stewardship Committee
      Clinical Ethics Committee
      Infection control Committee

      Risk Management Committee which may compriseMortality, Morbidity and Peer Review Learning Committee
      Patient Safety Committee
    • For clinical performance measurement:

    Monitor and collate data for

    • Hospital-wide Dashboard
      Healthcare Performance Office
      QIP indicators - hospital wide clinical quality indicators
      Other indicators

    Collaborate closely with relevant data/ operations teams to ascertain the precision and validity of data, facilitating the timely submission of the performance indicators report to the Ministry of Health.

    • Ensure that drafts for new or revised clinical forms, e.g., consent forms and clerking forms, are vetted by hospital lawyer if necessary and approved by GCMB/ Clinical Lead in a timely manner.
    • Conduct JCI / ESS (or equivalent) activities.
    • Conducting clinical audits for various clinical work processes, case notes audit / review, audits on problem cases and ad-hoc audits.
    • Oversee the monitoring of mortality and morbidity reporting ensuring 100% reporting rate.
    • Compile and analyse data and generate annual reports.

    Secondary Responsibilities and Duties (20%)

    • Coordinate activities for Hospital Licensing Exercise and serve as liaison person for any queries on hospital licensing. (if required)
    • Assist in preparing budget proposal (if required)
    • Other Medical Affairs ActivitiesPrepare presentations for HO / MO orientation (if required)
    • Prepare papers for Medical Board, NUHS Board and MOH as and when required.
    • Any other assigned duties.

    Job Requirements

    • Possess Bachelor's degree with experience in a hospital setting
    • Experience in Quality Management/Assurance in an acute care hospital will be an added advantage
    • Computer skills in Words, Excel, Access and PowerPoint
    • Basic statistical skills
    • Keen interest in developing databases and reports relating to clinical QA
    • Strong interpersonal skills, be meticulous, self-initiated and independent