Customer Service Executive for Air Freight Imports - Singapore - YUSEN LOGISTICS (SINGAPORE) PTE. LTD.
Description
Roles & ResponsibilitiesWhat the role involves:
1. Monitoring pre-alert documents from Origin offices or sales support
2. Track and monitor flight arrivals and update customers
3. Handle survey shipments with Operations & customers
4. Ensure compliance with customer's SOP
5. Interface with multiple parties including customer, warehouse, service provider
Required Qualifications, Skills & Experience:
• 'O' level
• 1 year in Airfreight and familiar with import process
• Competent in Microsoft Outlook, Excel and Word
• Well-organized on planning work tasks and meticulous on handling shipment documentations
Working Location
Changi Airfreight Centre
119 Airport Cargo Road
Working Hours
Mon - Fri: 8:30am - 5:30pm
Sat: 8:30am - 12:45pm
Require to Rotate Monthly to work on Sunday and Standby on some PH
Tell employers what skills you haveimport documentation
Outlook
Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Air Freight
Adaptability
Freight
Communication Skills
Excel
Import Logistics
Team Player
Customer Service
Shipping
Knowledge of import and export documentation