MT - Service Desk Engineer - Singapore - IT CONSULTING SOLUTIONS SINGAPORE PTE. LTD.

Description

Roles & Responsibilities

Service Desk Engineer

ITCS Group, a Smart IMS Company, is an IT Managed Services, Outsourcing and Talent-Sourcing company.

We provide customised IT Consulting Solutions, Project Management, IT resourcing and on/off-shore Application Development Services across the Asia Pacific region.

We are currently looking for a Service Desk Engineer to support the daily operation of the IT system for end-users.

Responsibilities:

• Perform IT support for end users.
• Coordinate with users on project tasks.
• Regularly report the metrics on migration status.
• Perform imaging of notebooks through SCCM.
• Assist in Knowledge Base, Assets Management for ServiceNow.

Requirements:

• IT Discipline Diploma or Degree, Professional Certification, or any relevant experience
• Familiar with Microsoft Office and Windows Application.

Additional Information:

• Location: Ubi Avenue 1
• Working hours: Monday to Friday, 9 am to 6 pm.
• Salary will commensurate with experience

Tell employers what skills you have

Confluence
Managed Services
Microsoft Office
Hardware
Outsourcing
Application Development
Project Management
Service Desk
Resourcing
Windows
SaaS
Commercialization
Service Level Management
Consulting

ITIL
ServiceNow