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  • Client Relations Specialist - Singapur, Singapore - Jet Aviation

    Jet Aviation
    Jet Aviation Singapur, Singapore

    1 month ago

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    Description

    About Jet Aviation:

    Since its inception in 1967, Jet Aviation has established itself as a prominent player in the aviation sector, providing outstanding flight experiences to clients globally. With a dedicated workforce of over 4,000 experts spread across 50 locations, we focus on Aircraft Management, Sales, Charter Services, Completions, Defence, and Maintenance. Our unwavering dedication to quality and our enthusiasm for aviation inspire us to craft memorable journeys for our clientele.

    Position: Customer Service Agent

    Role Overview:

    • Deliver exceptional customer service with a friendly and respectful approach.
    • Address inquiries and complaints promptly and effectively, ensuring a high level of customer satisfaction.
    • Recognize upselling opportunities and suggest relevant programs to fulfill customer requirements.
    • Support passengers and flight crews with their service needs before and after flights.
    • Engage in safety and quality management systems to foster a positive safety culture.

    Requirements:

    • High School Diploma or equivalent qualification.
    • Possession of a valid driver's license (Class 3).
    • Proficiency in English (B2 level or equivalent).
    • Excellent communication and customer service abilities.
    • Willingness to work flexible hours and adapt to varying weather conditions.