- Provide database support to both internal and external customers.
- Ensure the correct functioning and maintenance of the systems and products.
- Act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk.
- Carry out incident and problem management support.
- Co-ordinate the resolution with the appropriate resolver groups.
- To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
- Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems.
- Support the senior team members in the management, reporting, and co-ordination of day-day tasks during absence of the Lead Engineer.
- Report and escalate to the next level those problems which cannot be fixed.
- Carry out preventive and proactive maintenance of equipment and monitoring of systems and services.
- Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems.
- Conducts the analysis, definition, documentation and testing of application & systems enhancements
- To provide onsite support to Users during the cutover of the services.
- Continuously identify and document lessons learnt, known errors and operational knowledge for improved services.
- Oracle 12c Administration, RAC, Partition, ASO, DB Vault, Data Masking, GoldenGate.
- Support and administer DB environments in line with company standards.
- DBA Administration in previous roles including health checks, Problem investigation in error logs, Fix PROD issues, Fault reporting, Fault recreation in Staging Environment.
- Monitor, Provide DB performance statistics and reports when requested.
- Manage DB backups and recovery of the Oracle database.
- Able to troubleshoot GoldenGate issues.
- Support application team during releases.
- Assists with impact analysis of any changes made to the database objects.
- Apply database patches to DB environment.
- Upgrade DB when need arises.
- Perform preventive maintenance support in DB environments.
- Ensure all components in DB environments are monitored via company standard monitoring tools and act on pro-active alerts.
- Work on root cause analysis during major problems and outages.
- Involve in DR exercise planning and testing.
- Work with 3rd party vendors to fix complex DB related issues.
- Able to Collaborate with DBA architects, Product owners on DB optimization.
- Strong understanding of RDBMS, Oracle 12c, Application DBA responsibilities, fine-tuning.
- Provide application support when need arises.
- UNIX/Linux OS knowledge.
- Scripting knowledge - Shell, Perl, Python
- Normal Office hour.
Database Administrator (Oracle/ Golden Gate) - Singapore - GMP Technologies
Found in: Talent SG 2A C2 - 1 month ago
Description
Qualifications:
. Diploma/ Bachelor Degree in Computer Science, Electronic Engineering or equivalent Telecommunications in-country qualification.
. Oracle Certified Professional
. ITIL Foundation v3 Certification
. 3-5 years IT experience in one or more of the following technologies:
For more information, please visit to and search for Job Reference: 19399
To find out more about this opportunity, please contact Tang Lee Ling at [HIDDEN TEXT]
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845