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Food and Beverage Manager - Singapore - UNITED SIGNATURE FOOD PTE. LTD.
1 month ago
Description
Roles & ResponsibilitiesOperational Oversight:
Oversee all aspects of daily restaurant operations, including front-of-house and back-of-house activities.
Monitor and manage staffing levels, ensuring adequate coverage during peak hours.
Implement and enforce standard operating procedures to maintain efficiency and quality standards.
Address any operational issues promptly and effectively.
Customer Experience
Ensure exceptional customer service standards are maintained at all times.
Monitor guest feedback and take appropriate action to address any concerns or complaints.
Train and mentor staff to deliver excellent customer service and uphold the restaurant's reputation.
Staff Management And Development
Recruit, train, and supervise restaurant staff, including servers, chefs, and kitchen staff.
Conduct performance evaluations and provide feedback to employees.
Develop and implement training programs to enhance staff skills and knowledge.
Financial Management
Monitor restaurant expenses and budget allocation to ensure profitability.
Prepare and analyze financial reports to track performance and identify areas for improvement.
Health And Safety Compliance
Ensure compliance with health and safety regulations and food safety standards.
Conduct regular inspections to maintain cleanliness and sanitation standards.
Address any health and safety concerns promptly and take appropriate corrective action.
Qualifications
Proven experience in restaurant management, with a minimum of 1 years in a similar role.
Strong leadership and management skills, with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills.
Management Skills
Leadership
Food Safety
Restaurants
Customer Experience
Financial Management
Interpersonal Skills
Exceptional Customer Service
Sanitation
Restaurant Management
Compliance
Cashiering
Customer Service
Staff Management
Customer Service Excellence