System Analyst - Singapore - RECRUIT NOW SINGAPORE PTE. LTD.
Description
Our client, one of Singapore's leading company that provides commercial & specialised vehicles, is looking out for talents for the position of **IT System Analyst.
Job Details
-
System Analyst (Full-time Permanent)
- West (Tuas)
- 5 Days Work Week (Mon to Fri, 8.30am 5.30pm)
- Basic + Mobile Allowance + Performance Bonus
Responsibilities:
- Participate in the Microsoft Dynamics CRM 2013 Upgrade Project
- Deliver onsite support for organization's CRM system, ensuring smooth operations and addressing any technical issues or user queries
- Proactively gather and consolidate user feedback, analyzing and documenting suggestions, concerns, and enhancement requests
- Conduct training sessions for existing sales users. Respond promptly to training requests and provide ongoing guidance and assistance.
- Collect and consolidate user feedback and follow up with vendor.
- Continuously update and maintain user manuals to ensure they reflect the latest features, enhancements, and best practices of the CRM system.
- Extend support to other existing organization's sites.
Job Requirements
- Minimum Diploma in IT or its equivalent.
- Proficiency with Windows OS and common internet browsers.
- Relevant experience with Microsoft Dynamics CRM and other Microsoft products such as SQL Server, SSID, SSRS advantageous.
- Independent and fast learner, with ability to quickly grasp the intricacies of the CRM system.
Ian Fong | R
**Recruit Now Singapore Pte Ltd | EA No: 21C0845
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