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- Attend to enquiries
- Greet all visitors and ensure that all security procedures are upheld.
- Ensure safety and health of children at all times.
- Update and maintain centre files in accordance with regulations and guidelines.
- Liaise with suppliers to ensure timely delivery of goods and services.
- Handle petty cash
- Interface with parents on enrolment matters, school fee collections and operation enquiries.
- Good phone etiquette
- Ability to adapt/respond to customers' expectations.
- Good communication skills.
- Ability to multi-task, prioritize and manage time effectively.
- Kinderland Preschool @ Ministry of Manpower
1 alternative title for "Customer Service Officer" using "en-US" language - Singapore - KINDERTOWN EDUCARE PTE. LTD.
Description
Roles & ResponsibilitiesAs a Customer Service Officer at our preschool, you will play a vital role in providing exceptional service to customers and visitors. Your primary responsibility will be to ensure a positive experience for all stakeholders by addressing inquiries, resolving concerns, and facilitating communication.
You will also assist in enrollment processes, manage administrative tasks, and maintain accurate records.
Your warm demeanor, good communication skills, and attention to detail will contribute to the smooth operation of our preschool and foster a welcoming environment for all.
JOB DESCRIPTION
REQUIREMENTS
Work Locations:
Additional Information:
Working day: Monday to Friday (5 days per week)
Good Location (Near to MRT)
Positive Working Environment
Tell employers what skills you haveAbility to Multitask
Microsoft Office
Microsoft Excel
Interpersonal Skills
Administration
Data Entry
Good Communication Skills
Attention to Detail
Communication Skills
Team Player
Microsoft Word
Customer Service
Customer Service Experience