Student Admissions - Singapore - TMC ACADEMY PTE. LTD.

Description

Roles & Responsibilities

Job Description

• Full cycle of Student Enrolment process
• Respond to enquiries received from parents regarding the status of their children's application.
• Arrange a variation to the student pass with the Immigration and Checkpoints Authority of Singapore (ICA).
• Purchase insurance fee protection scheme for all new students and continuing students and advise students regarding the scheme.
• Prepare appeal letters to ICA for international students who are refused a student pass.
• Arrange for student passes to be collected at ICA once they have been approved.
• Advise TMC's airport pick-up and accommodation service of the dates of student arrivals, as necessary.
• Arrange for medical check-ups and accommodation for international students, where required.
• Process international students upon arrival advising them regarding ICA rules of attendance, citing their original documents and other details, as appropriate.
• Review the student pass and FPS purchased to correspond to the new course enrolment.
• Assist in all internal assessments and audits.
• Ensure the workflow of the operations is being completed in a timely manner.
• Monitor the processes followed by the team to ensure that TMC policies and procedures are observed.
• Monitor the student file tracking system to ensure that student files are not lost or misplaced.
• Any other duties, as directed by your supervisor

Requirements

• At least Diploma with working experience in administration field or equivalent
• Excellent spoken and written English skills, well spoken in Hindi is a plus
• Organised and work with a sense of urgency
• Good customer service skills
• Attention to detail
• Willing to take initiative and accountability
• Comfortable with Microsoft Office Word & Excel

Tell employers what skills you have

Customer Service Skills
Microsoft Office
Verbal Communication
Written English
Assisting students
student enrollment
Administration
Good Communication Skills
Attention to Detail
Enrollment Management
Accountability
Education
Student Affairs
Student Services
Admissions