Service Team Member - Singapore - CACAO SOCIAL PTE. LTD.
Description
Hygiene and Safety Standards
- Follow the organisation's personal, food and beverage hygiene standards.
- Follow the organisation's workplace safety and health policies and procedures.
Service Operations
- Attend to customers at physical store for collection, walkin purchases or dine in.
- Assist in the maintenance of the service area and retail stock.
- Assist in packing of orders and coordination of deliveries
- Work closely with Management Team to be aware and updated on all Sales/Marketing activities
- Processing of orders from stockists and communicating to relevant team members to coordinate fulfilment.
- Assist in inventory management, ordering stocks and ensuring latest products are updated in the POS system.
- Assist in all internal and external events.
- Preparing and serving food, making coffee and tea
- Ensure correct items are keyed in POS system for bill settlement.
- Ensure the display is fully stocked and can meet the menu at all times, notifying the Operations Manager or kitchen staff of any shortage.
- Clean the café areas, inside and outside and ensure they are safe and hygienic at all times.
- Check that all café facilities, equipment or furnishings are in good order and to report any damage.
- Follow the normal operating plan, ensuring correct opening and closing times and setting up and clearing down as required.
- Assist with preparing food for bookings, ensuring these are ready on time.
- Ensuring the completion of daily financial paperwork and cash handling and that all expenditure is covered by an invoice or receipt.
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