- Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
- Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
- Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
- Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
- Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
- Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
- Seeks and makes the most of learning opportunities to improve performance of self and/or others.
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
- Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach functionspecific work challenges.◦Brand Management-The ability to generate marketing strategies that create brand recognition and differentiation and ultimately have a positive impact on customer relationships and business profitability.
- Fundamental competencies required for accomplishing basic work activities.◦Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).◦Mathematical Reasoning
- Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve workrelated issues.◦Oral Comprehension
- Listens to and understands information and ideas presented through spoken words and sentences.◦Reading Comprehension
- Communicates effectively in writing as appropriate for the needs of the audience.
Senior Manager, Brand Portfolio Activation and Standards, APEC - Singapore - Marriott International, Inc.
Found in: Talent SG 2A C2 - 2 weeks ago
Description
Job NumberJob Category
Brand ManagementLocation
Singapore Regional Office, 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore
VIEW ON MAPSchedule
Full-TimeLocated Remotely?
NRelocation?
NPosition Type
ManagementJOB SUMMARYThe Senior Manager – Brand Portfolio Activation and Standards has three primary responsibilities;Co-develop strategic planning, activation, execution and communications for multi-Brands projects, initiatives and programming.
Partner with Brand Management Leaders and Regional Operations Leaders to ensure Brand standards are relevant for APEC.Ensure on-Brand products are distinctively different from the different brand or brand segment in our continent.
The position collaborates across relevant stakeholders in global and continent Brand management and Brand operations team, regional operations, GDAP, DDO, as required to deliver clear, desired outcomes.
The incumbent will also have cross functional planning process and responsibilities to minimize work duplication within the Brand team. Involvement and support to all Brands, specifically priority Brands should be expected for this role.SCOPEResponsible for the management of Brand portfolio work as determined by the VP:
Key project facilitation and integration across APECLiaison between global and continent brand management and brand operationsContinent guest experience branded products subject matter expertCANDIDATE PROFILE
Education and ExperienceHotel operations experience is strongly preferredPrior Luxury brand operations experience is an advantageFive or more years of above property management experience.
Languages:
Proficiency in English required; Proficiency in reading and writing other Asian languages strongly preferred.
Knowledge of collaboration efforts with global brand operations team is preferredExperience in managing and directing strategic partners / agencies / vendors.
Demonstrated relationship marketing skills a must.Good presentation and communication skillsProven ability to co-lead and work with cross-functional teams in support of specific business priorities.
Demonstrated ability to take complex projects and efforts from conception to successful execution.
Ability to solve problems quickly, think creatively, and satisfy Internet speed-to-market requirements.
Ability to simultaneously manage multiple projects.
Strong team player and ability to foster relationships and collaborate across disciplinesCORE WORK ACTIVITIESManaging Projects and PrioritiesCo-develop specific goals and plans to prioritize, organize, and accomplish desired work scope as defined by the VPAssist Brand Management teams with executional advice for on-brand products and brand standards.
Analyzes information and evaluates results to choose the best solution and solve problems.Thinks creatively and practically to develop, plan, and implement new Brand portfolio / brand segment programming or initiatives.
Understand and able to deliver strategic reporting and on-brand presentations, etc. as requested.
Provides recommendations to improve the effectiveness of processes or programs.
Understands and meets the needs of key stakeholders when it comes to Brand portfolio work.
Supports achievement of performance goals, budget goals, team goals, etc.
Brand Strategy & PlanningPartners with key stakeholders to work on priority Brands and related projects or initiativesEducates/communicates on-brand product strategy, positioning and implementationEducates/communicates Brand Standards to a wider audience, not limited to Brand Management Leaders, GMs, Ops LeadersActs as an advocate for Brand Standards compliance in the continent.
Brand Performance & DevelopmentPulls through global brand operations strategies while ensuring alignment to APEC and market specific objectivesSupports the effective pull-through and localization of specified new brand initiatives in APECPartners with brand team and other market resources to ensure on-brand products and guest journey are deliveredConstantly monitor brand performance (guest experience) and develop appropriate actions with the relevant cross function teams to achieve the brand and continent objectivesOperations & CultureResponsible for regular brand operations and brand standards communication with the field and hotels.
Work closely with properties and regional/area operations to ensure on-brand implementation of brand operating standards, procedures, and brand programs.Provides opening brand support for HALO new hotels as requested.
Ensure all branded operations elements of openings are on strategyStyle & DesignProvides guidance on branded guest journey operational design-related aspects of experience programming (sensory experience elements, look books) and engages with AVP/ADOPS/Regional Ops leader/Hotels to execute.
MANAGEMENT COMPETENCIESLeadershipAdaptabilityPlanning and Organizing -Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building RelationshipsCoworker RelationshipsWe believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.
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