Online Retail Specialist - Singapore - KBAZAAR PTE. LTD.

Description

Key Responsibilities –

• Analyze performance and optimize to achieve revenue growth in our target markets of USA, Canada and Mexico
• Actively participate in various promotions and programs available within the system to push to sales targets and growth
• Provide reporting and analysis of KPI's.
• Analyze our current sales across various product segments to do product recommendations or to analyze weak points
• Daily sales analysis and order update
• Response to online customers via emails
• Track sales and key e-commerce metrics to enhance campaign efficiency and maximize sales potential and profitability
• Deliver on monthly and annual e-commerce sales targets
• Analyze various Jewelry product segments, breaking them down into respective categories and variations to maximize highest sales growth within each target
• Do active online Competitor research and analysis to stay top of competition
• Research key emerging trends in Jewelry category
• Manage e-commerce campaigns and monthly activities
• Manage online customer orders while working with our Thailand offices
• Liaise with fulfilment, warehouse, and enabler to ensure smooth running of operations
• Oversee store management, e-commerce customer service and CRM