Restaurant Supervisor - Singapore - TIAN TIAN MANPOWER (PTE.) LTD.

TIAN TIAN MANPOWER (PTE.) LTD.
TIAN TIAN MANPOWER (PTE.) LTD.
Verified Company
Singapore

2 days ago

Wei Jie

Posted by:

Wei Jie

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Description

As a Restaurant Supervisor, you will play a key role in ensuring the smooth and efficient operations of our dining establishment.

We are looking for a dedicated and dynamic individual who can lead by example, manage a team effectively, and provide exceptional customer service.


Responsibilities:


- Shift Management:Oversee day-to-day operations during assigned shifts, ensuring seamless service delivery.


- Staff Supervision:Supervise and coordinate the activities of restaurant staff, providing guidance and support as needed.


- Customer Service:Ensure excellent customer service by addressing customer inquiries and concerns promptly and professionally.


- Training and Development:Train new staff members and facilitate ongoing training programs to enhance team skills.


- Quality Control:Monitor food quality, presentation, and service standards to uphold the restaurant's reputation.


- Inventory Management:Keep track of inventory levels, conduct regular stock checks, and place orders as necessary.


- Cash Handling:Manage cash transactions and ensure accuracy in financial transactions.


- Shift Scheduling:Create and manage staff schedules, considering peak business hours and ensuring adequate coverage.


- Compliance:Ensure compliance with health and safety regulations, food safety standards, and company policies.


- Problem Resolution:Address and resolve customer and staff issues in a timely and effective manner.


- Flexibility:Demonstrate flexibility by working on public holidays and being open to night shifts as required .


- Team Collaboration:Foster a positive and collaborative work environment, promoting teamwork among staff members.


- Reporting:Report directly to the Restaurant Manager, providing updates on daily operations and any issues that may arise.


Job Requirements:


  • Proven experience in a supervisory role within the restaurant industry.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work flexible hours, including public holidays and night shifts.
  • Knowledge of health and safety regulations and food safety standards.
  • Problemsolving skills and the ability to make sound decisions under pressure.
  • Customerfocused mindset with a commitment to delivering exceptional service.
EA License ID: 18C9520


EA Registration ID:
R1765753
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