Field Service Engineer - Singapore - BAXTER

BAXTER

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world.

You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Job Summary:

The Field Service Engineer is responsible for all aspects of equipment support performed at customer sites or prior to delivery, and to ensure that it is completed in compliance with all company policies and standard operating procedures.

This may include pre-delivery inspection, installation, commissioning, planned maintenance, troubleshooting, assessment, breakdown repair, and in-service to customers on basic device maintenance.

The Field Service Engineer will be the main contact point with the customers.

Job Descriptions:

Responsible for onsite installation, commissioning, maintenance, upgrade, troubleshooting and repair of equipment
Capture performed service activities in service delivery system and ensure service documents are submitted ontime
Be the point of contact for customers; escalate any customer complaints whenever necessary
Monitor monthly assigned service job (maintenance) and ensure timely completion
Work closely with sales team
Able to provide standby duties whenever scheduled
Able to provide service support after office hour, weekends and public holidays if whenever required.

Qualifications:

Diploma/Degree in Engineering
At least 1 year experience in Technical Service & Maintenance for Medical Devices.
Open for New Graduate as well.
Good knowledge on troubleshooting methods/skills and capital equipment control.
Good analytical and problemsolving skills.
Customer oriented.
Effective verbal and written English communication skills
Proficiency in Microsoft Office
Some knowledge of service delivery system.
Have own car and driving license. (Not a Must)

Reasonable Accommodations

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information.

To learn how you can protect yourself, review our Recruitment Fraud Notice.

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