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- Responsible for processing orders and invoicing for Singapore local distribution
- Liaising with Customers on orders and order confirmations if required
- Ensure Purchase Order (PO) prices and quantity tally with processed orders
- Responsible for liaising with the various internal departments with regards to order management processes when required
- Responsible for maintaining/updating information in the database which are required for processing
- Coordinate to receive and deliver marketing POSM and sample bottles
- Support Singapore Sales & Distribution where necessary
- Provide administrative support and cover duties within Operations department as assigned
- Assist Operations department in performing month end closing
- Manage issues and complaints, consider appropriate solutions and options
- Provide administrative support and cover duties within internal departments as assigned
- Comply with company procedures, guidelines and policies
- All other ad-hoc duties as assigned
- Min Diploma in any field of studies
- Minimum 3 years of customer service experience in a product distribution environment
- Good communication & coordination skills
- Knowledge of Microsoft Excel
- Hybrid work arrangement
- Willing to work outside of office hours & at weekends when required
Order Management Operations Executive - Singapore - RECRUIT EXPRESS PTE LTD
Description
Roles & ResponsibilitiesOur client is an US MNC dealing with trading of beverages; they seeking self-driven and committed incumbent for OPERATIONS EXECUTIVE
Job scope:
Coordinate with multiple partners including direct customers in Singapore, 3rd Party Logistics Provider (3PL), freight forwarders, inter-departments' colleagues (sales, operations and finance) to accurately fulfil orders and address customers' concerns. Correspond with marketing to receive and issue POSM.
Responsibilities:
Requirements:
Jessie Hoe Huey Miin
CEI R1103861
EA: 99C4599
Tell employers what skills you haveCRM
Microsoft Excel
3PL
Inventory
ERP
Invoicing
Marketing
Inventory Management
SAP
Sales Operations
Freight
Demand Planning
Time Management
Supply Chain Management
Administrative Support
Shipping
Customer Service Experience