Gym Club Assistant - Singapore - Anytime Fitness

Anytime Fitness

Verified Company

Singapore

4 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

SUMMARY
Be part of one of the largest fitness brands in the world. Build your career in the fast-growing fitness and health industry

The Club Assistant is the first point of contact for our members. He/She is responsible for the organisation and administration of all aspects of the gym.

The primary role of the Club Assistant is to provide a quality experience to all members in the gym. This is done through 1) an initial facility tour, 2) a transparent sign-up process, and 3) occasional coaching for members.

The Club Assistant needs to have a customer service mindset and an enthusiastic attitude to build relationships with our members.

This position is also responsible for building and maintaining financial profiles for all our members. This position calls for 1) strong administration skills, 2) proficient social skills, and 3) a commitment to growth.

DUTIES AND RESPONSIBILITIES

Sales and Portfolio Management
Maintain
accurate financial profiles for members and promote the club's financial growth. This position is directly responsible for the membership sales, finding and contacting prospects, following up with leads, following up with payment and financial growth of the membership sales at the club.

Facility Management

Maintain the integrity and cleanliness of the facility, and daily maintenance of equipment or facility where necessary.

Service Standards

Provide excellent customer service, which includes regular engagement with members such as helping them to create and achieve goals.

Customer Satisfaction

Assist in decisionmaking and fulfil requests regarding positive and negative feedback, cessation/suspension of membership requests and other club related inquiries.

Marketing and Branding

Assist in marketing and branding of the club, which includes development of promotional materials and organisation of sales campaigns.
Performs other related duties as assigned by the Management.

MINIMUM QUALIFICATIONS

Education:

ITE, Higher NITEC or Diploma

Experience:

One/two-year fitness or personal training experience preferred

Licence / Certification:

Certified Personal Trainer Certification (Not required but a plus) or Equivalent.

CPR/AED certification (Not required but a plus)

KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS

Ability to build relationship with members and with staff
Excellent customer service and promotional skills; energetic, enthusiastic and motivational
Excellent interpersonal and communication skills
Be an enthusiastic learner and have a cando attitude
Be a detailedoriented selfstarter
Excellent time management and organizational skills
Excellent analytical and problemsolving skills
Proficient in Microsoft Office software, MS Word, Excel, and other fitness related dashboards or apps

WORKING HOURS
Monday - Friday: 1pm to 10pm (with 1-hour break)

Saturday: 9am to 1pm (No break)

REMUNERATION
$2000 - $3000, depending on experience and qualification

LOCATION
North East Area or East Area

OTHERS
Personal data provided by applicants will be used solely for recruitment purposes.

Only Singaporeans or those with valid work passes.

Salary:
$2, $3,000.00 per month

Schedule: