No more applications are being accepted for this job
- Preferably with a minimum of 1 year of relevant experience in the Hospitality or F&B Industry.
- Candidates without prior experience are also welcome as training will be provided.
- Proactive, enthusiastic, strong sense of responsibility and positive thinking
- Able to work independently and under pressure
- Excellent command of spoken and written English
- 5 Days work week. Shift duty is required and must be able to work on weekends, the eve of public holidays, and Public Holidays.
- Operate Point of Sales (POS) Systems when managing food & beverage order
- Prepare a variety of alcoholic and non-alcoholic beverages
- Serve food and beverages to ensure all dishes match the order ticket to the corresponding tables
- Maintain drinkware and beverage equipment needed for beverage preparation
- Address customers' queries on food and beverages
- Suggest food and beverages to customers
- Provide go-the-extra-mile service to create a positive customer experience
- Follow customer service standards
- Escalate customers' feedback
- Follow legislative requirements pertaining to handling and consumption of alcoholic beverages
- Follow the organisation's personal, food and beverage hygiene standards
- Assist in the opening, operating, and closing of shifts
- Execute daily operational tasks according to the staff roster
- Replenish inventory at service stations
- Follow crisis response and recovery activities in accordance with business continuity policies
- Suggest areas for personal development to improve work performance
- Escalate feedback on current work processes and procedure
- Suggest areas for continuous improvement within the work area
- Execute continuous improvement activities within the work area
- Operate emerging technology and tools to improve work productivity
Food and Beverage Crew - Singapore - PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD.
Description
Roles & ResponsibilitiesJob Scope
Perform food and beverage services
Deliver customer experience
Maintain hygiene, safety, and standards
Support food and beverage operations
Contribute to continuous improvement
Written English
Customer Experience
Business Continuity
Emerging Technology
Food Quality
Inventory
Customer Relationships
Sanitation
Pressure
Cashiering
Customer Service
Personal Development
Able To Work Independently
Food and Beverage Services
Hospitality