Bar Manager - Singapore - VIOLET OON INC. PTE. LTD.
Description
Job Description & Requirements
As the Bar Manager at Violet Oon, you will lead the bar operations with a focus on delivering exceptional guest experiences, ensuring compliance with regulations, and optimizing beverage sales.
Key Responsibilities:
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Guest Experience:Oversee the entire bar operation to ensure a seamless and memorable guest experience from arrival to departure.
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Regulatory Compliance:Ensure strict adherence to safety, sanitation codes, and regulatory rules set by government agencies.
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Sales Strategy:Develop and implement sales strategies to meet and exceed beverage sales targets, including effective upselling techniques.
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Inventory Management:Manage inventory levels, minimize wastage, conduct regular inventory checks, and oversee stock ordering and storage.
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Team Leadership:Lead, train, and motivate bar staff to deliver high-quality service, maintain cleanliness, and uphold service standards.
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Financial Management:Monitor bar expenses, contribute to budget planning, and optimize profitability while maintaining quality.
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Customer Service:Interact with guests, handle customer inquiries or complaints, and ensure prompt resolution to enhance guest satisfaction.
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Event Coordination:Collaborate with the manager on event/function beverage requirements, coordinating with staff to ensure successful execution.
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Equipment Maintenance:Ensure all bar equipment is in optimal working condition, conduct regular maintenance checks, and address any issues promptly.
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Reporting:Prepare regular reports on sales performance, inventory levels, and operational efficiency for management review.
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Continuous Improvement:Identify opportunities for process improvements, implement best practices, and contribute to overall operational excellence.
Minimum Qualifications / Experience:
- Bachelor's degree or equivalent in Food & Beverage Management or related field.
- Minimum of 5 years of progressive experience in bar management, preferably in a highvolume establishment.
- Strong knowledge of spirits, wine, and beverage trends, with a focus on quality and innovation.
- Excellent leadership, communication, and problemsolving skills.
- Proven track record of driving sales, managing teams, and delivering exceptional customer service.
- Familiarity with Microsoft Office suite and pointofsale (POS) systems.
- Ability to work flexible hours, including evenings, weekends, and holidays.
