- Lead and manage overall repair cycle management including repair quote processing for all component repairs sent out under SIAEC's Inventory Technical Management (ITM) program.
- Establish and maintain repair network for effective and timely repair of SIAEC's and Customers' rotables.
- Monitor repair vendor performance and organize regular performance review sessions with repair vendors in terms of shop turn around and quality of repair work done.
- Ensure that repair vendors adhere to committed shop turn-around time (TAT) per PSAA/SSC obligations or commitments under Fixed Price Repair Agreements signed with SIAEC, to meet and exceed customer's expectations and to fulfil operational requirements.
- Review repair quotes on adequacy of work scope quoted, warranty and for possibility of replacement options as alternatives to repair.
- Coordinate with other departments on issues like customer requirements, material support to ensure smooth operation of the repair to achieve on time delivery.
- Manage staff to achieve sharing best practices, encouraging team performance to ensure prompt follow up with repair vendors on repair status and/or customers on quote approvals.
- Monitor and manage production, work in progress, and staff performance.
- Establish and maintain effective communication with staff for feedback and improvement
- Follow up with customer for recharging of repair cost where applicable and to resolve disputes on repair invoices.
- Implement process/system enhancement/improvement through continuous improvement, while collaborating with internal and external stakeholders, to maintain and strengthen a sustainable and efficient culture.
- Standardise and ensure compliance of standard operational procedures, enforcing compliance for housekeeping, personal conduct, records, and best practices.
- Degree in an Engineering field from a recognized university or equivalent.
- Working experience in aviation industry preferred. Experience in repair or inventory management would be a further advantage.
- Proactive team-player with strong leadership abilities, drive and ability to work well under pressure in a fast-paced environment, to handle multiple priorities and deliver results to meet timelines.
- Excellent organization, interpersonal, communication and writing skills, with strong problem-solving, analytical and strategic skills to make good judgment even under stressful condition.
- Competent in making sound judgements and leading by example.
- Able to facilitate and manage change effectively.
- Possess strong business acumen and effectively strive for continuous improvement.
- Demonstrated independence in critical thinking and achievement, with significant contributions to previous organisations.
- Excellent people management skills including promoting teamwork and performance management.
- Advance computer skills in Tableau / Microsoft Power BI, Microsoft Excel, SharePoint, PowerAutomate would be an advantage.
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Senior / Executive Component Services ( Repair and Overhaul Management ) - Singapur, Singapore - SIA ENGINEERING COMPANY LIMITED
Description
Roles & ResponsibilitiesJob Description
Requirements:
Tableau
Work Well Under Pressure
Critical Thinking
Technical Management
Aviation Industry
Inventory Management
SharePoint
Warranty
Microsoft Power BI
Manage Change
Writing Skills
Performance Management
People Management