Customer Service Executive - Singapore - Career Edge Asia Pte Ltd

Career Edge Asia Pte Ltd

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

$3200 + AWS + VB + allowance

5 working days, Mon - Fri, normal office hours

Location:
North

Responsibilities

Professionally handling and responding to customer enquiries within the required response time and maintain high level of service
Take ownership of escalation, corrective actions to resolve customer issues
Maintain a high and consistent level of support quality across various departments
Compile customer feedback and provide advisory to management by generating monthly data
Prepare and summarize monthly report
Assist in documenting and reporting quality levels and KPIs
Consolidate report on orders that have changes / refund to Finance Dept and PIC.

Requirements:

Minimum Degree/Diploma in relevant fields
Minimum 2 years of relevant experience.
Proficient in Microsoft offices and computer skills
Excellent communication, interpersonal, and customer service skills.

Please connect us via LinkedIn as follows for efficient messaging:

Do Join us at TELEGRAM by searching "CAREER EDGE JOB OPPORTUNITIES" to receive fast job alert

Attn:
Jace Tay (

Registration No:

R

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678

More Information:

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Salary Offer $2600-$3200