Client Service Executive - Singapore - INKO ENGINEERING SUPPLIES PTE. LTD.

Description

• Have a minimum 3 years experience in client servicing in engineering sales.
• Possess a Diploma preferably in Engineering
• Able to sell, upsell and crosssell
• Possess a strong positive attitude towards selling and customer service
• Able to work well in a fastpaced environment
• Good team working and communicating skills, both verbal and written
• Analytical and good problem solving skills

• Identifying and qualifying potential prospects, analysing their buying needs, doing market research and monitoring competitors' movements.
• Work with Engineer Specialists to jointly respond to clients' enquiries
• Coordinate sales activities with accuracy and timeliness.
• Record sales activities for weekly sales report
• Attend weekly sales meeting
• Coordinate sales effort with sales team
• Grow the business and achieve sales targets
• Establish and maintain strong and lasting relationships with clients by introducing innovative new products and solutions, and providing continuing presales and postsales support.
• Provide professional services by visiting current and new clients (if needed) for consultative selling, crossselling or upselling the company's products and/or services.
• Assist in generating and qualifying new leads to arrange appointments to meet potential clients in person, to do an introduction and/or sales presentation.
• Provide reports of clients' sales activities trend of sales, trend of product sales and buying patterns.
• Think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
• Discuss and recommend plans and strategies relating to sales for improvement and implementation with Sales Manager.
• Contribute to team dynamism by sharing sales and competitors' information.
• Grow business and achieve sales target
• Maintain High Quality Customer Service
• Coordinate sales efforts to support business