- Evaluate and troubleshoot technical issues with IT production systems, ensuring timely resolution within service level objectives.
- Analyze problems, identify root causes, and implement long-term fixes to prevent future incidents.
- Liaise with internal teams to resolve critical production issues and provide regular status updates to stakeholders.
- Manage planned maintenance activities such as product updates, resilience testing exercises, and collaborate with build teams to apply fixes while minimizing disruption.
The ideal candidate will possess strong analytical skills, excellent communication abilities, experience working in an agile team environment.”], -
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information technology maintenance expert - Singapore - beBeeIndustry
Job title: Manager - IT Production Support (NGEMR)
Description
Job Title: IT Production Support Specialist
Description:
This role involves overseeing the maintenance of IT production systems to ensure seamless service delivery in a fast-paced environment.
Responsibilities:
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