Facilities Management Support - Singapore - JONES LANG LASALLE TECHNOLOGY SERVICES PTE. LTD.
Description
Operational:
- Prepare all reports required by Global, Regional and the client
- Oversee vendor management and ensure the account is compliant with supply chain approved processes.
- Oversee open work environment in head offices and create a culture that enhances customer experience
- Drive success, engagement, and continuation of workplace experience in the Facilities Management Team.
- Managing mailroom and catering vendor
- Managing office coffee machine and tea ladies
- Drive highly satisfied client outcomes through excellent communication, problem solving, and action planning.
- Engage with the client for customer surveys, quarterly Super KPI and other performance platforms, to make sure we deliver excellent service level.
- Proactively foster a strong communication stream with key stakeholders.
- Ensure the account is compliant with Health & Safety standard, JLL ethics and regulatory requirements. Drive a risk conscious culture within the team. Ensure that risk escalation processes are followed.
- Ensure all incidents are reported and managed per the client and JLLs best practices and internal reporting processes. Quickly and effectively, respond to incidents and ensure accurate communications are escalated.
- Strong people skills, ability to communicate and influence a diverse audience. A transformational leader with change management experience during times of transition.
- Has strong experience in managing a team to deliver high touch workplace experience to the end users
- Experienced and enthusiastic inservice excellence
- Strong ability to deal with ambiguity, complaint and solve complex problems effectively.
- Demonstrated integrity, dependability, responsibility, accountability, selfawareness, work ethic, and empathy
- Develops others and focuses on supporting the team through goal setting, completion of objectives and succession planning.
- Languages: Must be fluent in English
- Excellent PC skills, proficient in Microsoft Word and Excel.
- At least 10 years' experience in Hospitality, Facilities Management
More jobs from JONES LANG LASALLE TECHNOLOGY SERVICES PTE. LTD.
-
Receptionist
Singapore - 1 week ago
-
Data Centre Engineering Manager
Singapore - 3 days ago
-
Concierge
Singapore - 1 week ago
-
Product Specialist
Singapore - 1 week ago
-
Receptionist
Singapore - 4 days ago
-
Concierge
Singapore - 1 week ago