Software Support Specialist - Singapore - Flintex Consulting Pte Ltd

Flintex Consulting Pte Ltd
Flintex Consulting Pte Ltd
Verified Company
Singapore

4 days ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter
Description

Roles & Responsibilities:


  • Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.
  • Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.
  • Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.
  • May have to extend regular work timings and work on various time zones while working on Support tasks assigned.
  • Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:


  • Any Graduate / BE / BTech /MCA.
  • Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.
  • Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.
  • Working according to target market time zone a must. Excellent verbal, written and effective communication skills.
  • Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
  • Effective timemanagement, organizational and prioritization skills.
  • Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Benefits:

Performance Bonus

Software support specialist
More jobs from Flintex Consulting Pte Ltd
See all jobs of Flintex Consulting Pte Ltd