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- Liasing with our external network team
- Monitoring network performance and addressing issues in a timely manner.
- Maintaining server hardware and software
- Performing routine maintenance tasks, such as system backups, updates, and patches.
- Providing end-user support for desktops, laptops, and mobile devices, including hardware and software troubleshooting, installation, and upgrades.
- Collaborating with internal teams and external vendors on complex technical issues
- Implement infrastructure improvements.
- Develop and document IT policies, procedures, and best practices.
- Conducting regular security audits and implementing measures to protect network and data from cyber threats.
- Actively participate in IT projects, such as system migrations, upgrades, and implementations.
IT Support Analyst - Singapore - ONYX CAPITAL APAC PTE. LTD.
ONYX CAPITAL APAC PTE. LTD.
Singapore
3 weeks ago
Description
Roles & ResponsibilitiesSecurity Audits
Troubleshooting
Hardware
Laptops
Active Directory
VMware
Operating Systems
Windows
Mobile Devices
ITIL
Systems Engineering
Linux
Technical Support