- Provide managerial leadership to the Anatomic Pathology and Histology (APH) team and oversee day-to-day operations and on-time delivery of histology testing services.
- Manages day to day delivery of testing services while implementing operational improvements to increase client satisfaction, quality performance and operational efficiency
- Effectively manage change, facilitate innovation and foster teambuilding to provide the highest quality and most cost-effective laboratory product possible
- Resolves client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, pathologists, other laboratory managers, laboratory directors or corporate operations.
- Conduct departmental meetings and ensures appropriate departmental communication.
- Participates in and supports client visits, audits and inquires to ensure complete fulfillment of requests and interests.
- Investigate deviations from established procedures to ensure effective corrective action.
- Ensure personnel competency and address performance related issues as necessary.
- Provides support to the functional directors and assists in the fulfillment of his/her responsibilities.
- Ensure an adequate level of trained personnel to meet the testing and administrative requirements of the department.
- Manages and monitors quality and timely delivery of both production and non-production activities.
- Ensures regulatory compliance and assists director in the establishment of globally consistent production standards
- Requirements:
- Requires a Bachelor of Science degree in Biology or other Life Science.Minimum 10 years of laboratory experience plus 8 years supervisory or management experience in a clinical laboratory environment.Prior supervisor experience managing several direct reports preferred.Experience in a high-volume working environment.Knowledge and experience with molecular histology and techniques, including immunohistochemistry, FISH, histology sample preparation and processing (i.e. sectioning, staining)Knowledge of quality assurance practices and procedures.Strong knowledge of CAP, ISO15189 accreditation and HCSA regulations.Understanding of laboratory operations as well as policies and proceduresProven ability to problem solving/troubleshooting and provide solutions under minimal supervision.Strong communication skills; both written and verbal.High level of attention to detail with strong organization skills.Comfortable making decisions in a changing environment.
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Clinical Laboratory Manager- Anatomic Pathology and Histology - Singapur, Singapore - LabCorp
Description
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