Traditional Chinese Hong Kong Language Leader - Singapore - Rakuten Asia

Rakuten Asia

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

Job Description:
The Localization Group is responsible for the multilingual production of Rakuten Travel's global website.

It will ensure that the localized versions of the website are clear and natural to each target audience by considering the language of the target market to optimize results.

The Traditional Chinese Hong Kong Language Leader will be responsible for managing and improving the quality of the localized Traditional Chinese version of Rakuten Travel's contents.

As the Language Leader, you have a natural command of the language and will ensure that Rakuten Travel's products are commercially ready, accurate, and appealing to the target audience.

In this position, you will establish the guidelines for the Traditional Chinese language and work together with the Localization Group to set the foundations for translation quality and process.

You are proactive, inquisitive, and able to work flexibly in a changing environment. You are also passionate about providing quality experiences to stakeholders.

This is a chance to be part of a growing team building a new global product for Rakuten Travel.

As we are in the early stages, in your first year, you will be responsible for translating and proofreading until we are ready to transition the role to focus on quality management.

This will be an opportunity to make an impact and grow within the Localization Group and greater Travel Business.

Responsibilities:

Translating and proofreading from English into Traditional Chinese
Maintaining the quality of the target language
Creating and spearheading language initiatives to standardize and improve translations
Performing QA investigations and documenting feedback and solutions
Communicating with both the Business Unit and Development Unit and providing feedback
Updating language guides and developing processes for continuous improvement

Requirements:

Nativelevel Traditional Chinese Hong Kong
Fluency in English (TOEIC Score: 900 or higher)
At least 3 years of experience translating and/or writing localized copy
At least 3 years of experience in a leadership role and/or leading initiatives
At least 3 years of experience working in travel, hospitality, ecommerce, and/or related industries.
Strong computer skills
Experience using Computerassisted Translation (CAT) tools
Experience using social media that is native to the target market
Passion for customer service
Bachelor's Degree

Preferred/Desired Skills:

Proficiency in Japanese or a third language (not essential but would be nice to have)
Experience living in Hong Kong
Experience writing localized copy in Traditional Chinese Hong Kong
Strong interest in travel