Online Store Administrator - Singapore - Axquisite Pte Ltd

Description

• Oversee the complete order processing workflow, encompassing billing operations such as invoicing, payment processing, and order fulfilment on the e-commerce platform.
• Coordinate with warehouse and logistics teams to ensure timely and accurate order shipments.
• Monitor inventory levels and update product availability on the platform.
• Implement order tracking mechanisms to provide customers with real-time updates on their purchases.
• Resolve any order-related issues or customer inquiries promptly and professionally.
• Monitor and resolve any billing discrepancies or issues promptly.
• Coordinate with the Finance team to ensure seamless billing processes and timely resolution of customer inquiries

• Excellent organizational skills and attention to detail to ensure accurate order processing and billing.
• Effective communication skills to collaborate with cross-functional teams and address customer inquiries.
• Proficiency in e-commerce platforms, and order management systems.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.